Privacy policy

Last updated: October 20, 2025

PARTY CONE ("we," "our," or "us") are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.partycone.com and use our services (collectively, the "Services").

Please read this policy carefully. By using our Services, you agree to the collection and use of your information in accordance with this policy.

1.    Type of Information We Collect

We collect several types of information from and about users of our Services:

a) Information You Provide Directly:

- Personal Identifiers: Name, email address, phone number, mailing address when you create an account, contact us, or make a purchase.

- Profile Data: Username, password, profile picture, preferences, and any other information you choose to provide.

- User Content: Any content you upload, post, or transmit through our Services (e.g., comments, support requests, files).

- Payment Information: Credit/debit card numbers or other financial details, which are processed directly by our secure third-party payment processors. We do not store full payment card numbers on our servers.

b) Information Collected Automatically:

- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

- Usage Data: Information about how you use our website and Services, such as the pages you view, the links you click, the features you use, and the time and duration of your visits.

- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services. You can control the use of cookies at the individual browser level. Click to see our Cookie Policy.

c) Information from Third Parties:

We may receive information about you from other sources, such as social media platforms (if you connect your account), data analytics providers, or payment and delivery service providers.

2.     How We Use Your Information

We use the information we collect for the following purposes:

- To Provide and Maintain Our Services, including to create your account and process your transactions.

- To Communicate with You, such as to send you service-related announcements, respond to your support inquiries, and send you marketing communications (where you have consented).

- To Personalize Your Experience, by tailoring content, recommendations, and offers based on your preferences.

- For Analytics and Improvement, to understand how our Services are used so we can improve their functionality and user experience.

- For Security and Fraud Prevention, to protect our Services, users, and business from malicious activity.

3.    Legal Basis for Processing (For EEA/UK Users)

If you are from the European Economic Area (EEA) or the UK, we process your personal data based on:

- Your Consent (e.g., for marketing emails).

- The performance of a contract with you (e.g., providing the Services you signed up for).

- Our legitimate interests (e.g., improving our Services and security), which do not override your fundamental rights.

- Compliance with a legal obligation. 

4.    How We Share Your Information

We do not sell your personal data. We may share your information in the following situations:

- With Service Providers: We share data with trusted third parties who assist us in operating our website, conducting our business, and serving our users (e.g., hosting providers, payment processors, email service providers). These parties are contractually bound to use the data only for the services they provide to us.

- For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of ourselves, our users, or others.

- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

- With Your Consent: We may share your information for any other purpose with your explicit consent.

5.     International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We will ensure appropriate safeguards are in place, such as relying on adequacy decisions or standard contractual clauses approved by relevant authorities.

6.     Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7.     Your Data Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

- Access and Portability: To request a copy of the data we hold about you.

- Correction: To update or correct inaccurate data.

- Deletion: To request that we delete your personal data.

- Restriction/Objection: To object to or restrict certain processing activities.

- Withdraw Consent: To withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by using the "unsubscribe" link in the email.

8.    Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

9.    Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

10.  Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at Email: customercare@partycone.com

11. Changes to This Privacy Policy

We may update this policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.